About Our Home:

Nestled just a heartbeat away from Sidcup High Street, Baugh House Care Centre is more than a care facility—it’s a sanctuary of warmth and connection. With a tranquil setting that belies its urban proximity, our two-tiered centre caters to both young and seasoned souls, offering a blend of residential and nursing care. Our dedicated team, the heart of Baugh House, infuses every corner with a vibrant, homey spirit, ensuring that every resident finds their own cozy nook. Whether it’s the sunlit gardens or our award-winning care approach, Baugh House is where memories are made and cherished. Welcome home.

Weekend Receptionist

Duties and Responsibilities

• To act as first point of contact to the Home by answering the phone and operating a small telephone switchboard – receiving and transferring calls, recording and passing on accurate messages where necessary.
• To deal with queries from the public and customers
• To monitor visitor access and maintain security awareness
• To provide general administrative and clerical support
• Receive and greet visitors and members of the public and respond to their enquiries, and escort them to their meetings etc.
• Receive deliveries and arrange for their distribution.
• Typing of documents including letters, minutes, charts, notices etc
• Keeping the reception area tidy and its notice boards up to date.
• Book transport as required.
• Dealing with post and distributing to relevant departments, people.
• Setting up meeting facilities
• Arranging for catering for meetings and daily office use
• Undertake all pre-employment checks (references, DBS, etc.) and proactively supporting the on-boarding process.
• Maintaining employees file records up-to-date by updating changes in employee detail or status in a timely manner.
• Arrange meetings, process confidential reports and documents, filing electronic and hard copy, tracking deadlines and taking action as required
• Additional administration duties may be requested from different departments

Requirements

• At least one year’s experience of switchboard/receptionist duties.
• The ability to remain calm, helpful and courteous whilst providing professional services to callers, visitors, residents and fellow work colleagues.
• Good Time Management
• Excellent communication skills with the ability to communicate at all levels and with a pleasant telephone manner
• An organized approach and good attention to detail
• Good IT skills including Excel, Word, Outlook and PowerPoint

What we can offer you:

• £12 per hour
• ESAS – Salary Advance
• Employee Assistance Programme
• Perkbox
• Employee of the Month
• Long term service awards
• Blue Light Card
• Professional Development
• Refer a Friend