About Our Home:

Nestled amidst the serene beauty of Braintree, The New Deanery isn’t just a care home—it’s a haven where memories are crafted, laughter echoes, and the vibrant strut of our resident peacocks adds a touch of magic to the day. With sprawling gardens and cozy nooks, every resident finds their slice of paradise, whether it’s under a tree’s shade or in the heart of our lively lounge. Here, every sunrise promises personalized care, heartwarming activities, and the comforting embrace of a community that cherishes the dance of life in every step. Welcome to The New Deanery, where every moment is a celebration.

Duties and Responsibilities:

• To act as first point of contact to the Home by answering the phone and operating a small telephone switchboard – receiving and transferring calls, recording and passing on accurate messages where necessary.
• To deal with queries from the public and customers
• To monitor visitor access and maintain security awareness
• To provide general administrative and clerical support
• Receive and greet visitors and members of the public and respond to their enquiries, and escort them to their meetings etc.
• Receive deliveries and arrange for their distribution.
• Typing of documents including letters, minutes, charts, notices etc
• Keeping the reception area tidy and its notice boards up to date.
• Book transport as required.
• Dealing with post and distributing to relevant departments, people.
• Setting up meeting facilities
• Arranging for catering for meetings and daily office use
• Undertake all pre-employment checks (references, DBS, etc.) and proactively supporting the on-boarding process.
• Maintaining employees file records up-to-date by updating changes in employee detail or status in a timely manner.
• Arrange meetings, process confidential reports and documents, filing electronic and hard copy, tracking deadlines and taking action as required
• Additional administration duties may be requested from different departments

Requirements

• At least one year’s experience of switchboard/receptionist duties.
• The ability to remain calm, helpful and courteous whilst providing professional services to callers, visitors, residents and fellow work colleagues.
• Good Time Management
• Excellent communication skills with the ability to communicate at all levels and with a pleasant telephone manner
• An organized approach and good attention to detail
• Good IT skills including Excel, Word, Outlook and PowerPoint

What we offer:

• Up to £12 per hour
• ESAS – Salary Advance
• Employee Assistance Programme
• Perkbox
• Employee of the Month
• Long term service awards
• Blue Light Card
• Professional Development
• Refer a Friend

If this sounds appealing to you and you believe you would enjoy working with us to make a difference in people’s lives, please apply.